Leadership Rules

Young Influencers List, December edition

Here you go, the December edition of the Young Influencers List. You can see all the past month's episodes here. 1. Jordan Wagner- LA based filmmaker, entrepreneur, speaker, and co-founder and CEO of Generosity.Org.

2. Jesse Draper- former Nickelodeon star, and current creator and host of the "Valley Girl Show," getting to interview tech titans like Sheryl Sandberg from Facebook, Mark Cuban, and Eric Schmidt from Google.

3. Sharon Irving- Chicago native singer, songwriter, spoken word poet, fashion curator and overall melody maker.

4. Jonathan Huang- Northern California sculptor, performance artist, and activist, creating art installations to raise awareness and support in the fight again human trafficking, and helped create My Refuge House in Cebu, Philippines.

5. Erin Bernhardt- Atlanta based former CNN staffer and humanitarian journalist and creative activist currently producing the documentary film Imba Means Sing, regarding the Grammy nominated Africa Children's Choir.

6. Jessica Medina- top notch athlete who is 2016 Olympic hopeful in USA Wrestling.

7. Brad Cooperstudent pastor at Newspring Church in Anderson, SC, and founder of FUSE Student Ministry, one of the largest youth and student ministries in the US.

12 Keys for Successfully Starting something New

Are you starting a new organization? A Church Planter? Entrepreneur? Involved in a small organization just getting started? Here are some tips for getting started:

1. Act like you've arrived. No one needs to know you're just starting. When you're small, act and think big. When you're big, act and think small.

2. Hire people you like. Look for chemistry first in terms of creating your initial core team.

3. If at all possible, don't work with your family. Start with competency, not relatives. And stay away from taking loans, venture capital, or seed money from family members as well.

4. Establish your values and organizational culture immediately. Build your organizational DNA early and often. And repeat.

5. Work hard, play hard. Have fun. Get things done.

6. Lean into interns. A great way to build capacity quickly. And to keep you young.

7. Establish partnerships. Look for opportunities to collaborate at every corner. Seek to build joint ventures.

8. Create benchmarks. Understand clearly who you want to be like, both personally and organizationally. Once you know, learn from them. Seek them out.

9. Celebrate constantly. Find the small wins as well as the big wins.

10. Seek feedback and accountability everywhere. Learn from everyone, and intentionally ask for input.

11. Create a board or advisory group, regardless of your corporate structure. You need this regardless of whether a church planter, entrepreneur, small business owner, or sole proprietor.

12. Dream big, but aim small. Scale your vision appropriately. Have a change the world dream and idea, but be very clear and laser focused on your target market/customer. And understand everything about that target market.

9 Things to Consider when Hiring someone New

1. Hire slow and fire fast. Many organizations are just the opposite, hiring fast and firing slow. 2. Look for heart and hands, not just mind and spirit.

3. Culture is key. As the leader, do you want to hang out with them? Hire people you want to be friends with.

4. Don't just interview them. "Intern" them. This has always been the system at Catalyst.

5. Hire a doer, not just a talker.

6. Benchmark the Experts. Who are the best people in the world at the position you are hiring? Figure out who that is, and contact them. For advice, suggestions, and to understand why they are so good at what they do. Learn from them and build a job description for your new hire from that.

7. Be wary of the "stepping stone" mentality. If you are another stop on the journey for someone, then run. Reality is - people are transitioning all the time. But that shouldn't be their mindset going in when hiring them.

8. Do your homework. Have potential team members take personality tests, and spend as much time as you can with them.

9. Talk to their former employers. Many people skip this step, but it's crucial. Talk to their references, and make sure you get a sense of how they performed in their former roles.

10 Key Leadership Lessons I've Learned over the Last Year in Handing off Catalyst

***UPDATE*** I'm a year removed from being on a strategic 4 month sabbatical. This time last year I was in the middle of it. It's been quite a year. And the last 12 months have provided some incredible learnings.

So looking back, here are 10 reflections and learnings one year later that hopefully will help you in your own leadership journey.

1. I got my smile back. Stepping away allowed me to rediscover the passion. Finding joy in the journey again. At Catalyst Atlanta the first week of October- I was in the "mosh pit" during the evening session on Thursday down on the floor in front of the stage. Matt Redman looked down and almost laughed out loud while singing because he was so surprised to see me! I’m not too cool or too old. Passion and zest for the current season.

2. What I do is not who I am. Who you are is not what you do. My identity is simply a follower of Jesus. I'm okay with that on my business card. My identity is in Jesus. I'm not the "Catalyst guy" anymore, and I thought that would be incredibly difficult. And it has been. My identity and my need to know what is next are the two most difficult things for me to deal with and work on as an ENTJ. But ultimately, I had to answer the question "Who am I, really?" I’m Brad, and I’m a follower of Jesus. Period. End of story. I'm Brad. Not Catalyst Brad. Just Brad.

3. Getting out of the way is part of my responsibility as a leader. There is tremendous power in passing on the power to the next wave of leaders behind you. Getting out of the way and letting other leaders step up is healthy. Removing myself from the equation as the organizational leader gives a chance for other leaders on your team to step up. Stepping out of the way allows others to step up. Others step up when you step out. Pass the baton. Most leaders hold on for too long. Let go before you need to or are forced to. Generation transfer- we are always replacing ourselves. Constantly. Not just when you're CEO or President or Senior Pastor or Executive Director. Great leaders model succession constantly. At every level in an organization, in every role, at every intersection.

4. Calling is demonstrated and reflected by seasons, and specific assignments within that season. Seasons of assignment gives me freedom and flexibility in how I appropriately view life. My season and assignment of leading Catalyst has ended. Been completed. Driving the Catalyst bus has ended. But that doesn't change my overall calling- to influence influencers. It just means this chapter of the book is complete. But the story continues! On to the next chapter. The book is not done, just the chapter completed. Just because you're not driving the bus doesn't mean you can't still be on the bus. I'm the kid now in the back of the bus rolling down the bus window and waving at all the people on the sidewalks walking by!

5. Margin matters. Rest and margin and space are crucial for a leader- rhythm is incredibly important. Speed kills. Change the pace. You have to slow down in order to speed up. Don’t avoid or under-estimate the value of this. You won’t realize it till it’s too late. Burnout might be right around the corner. We have to recharge as leaders. And renewed fresh vision requires a renewed fresh mind. Waiting on God is an active thing, not a passive thing. Margin allows for us to hear from God, because the distractions are removed. Many times God is speaking, we just can't hear because of the speed we're traveling and the number of songs on repeat in our earbuds that are good, but not the best. Listening intently to God requires connecting intently with God. I'm waiting on God to reveal what is next in my story that is part of His story.

6. I’m not winning if the people closest to me and working with me and for me are not fully flourishing. Wow- this one punched me right in the face. I was allowing the pursuit of the purpose to get in the way of people. The vision and goal and finish line matters, but not at the expense of leaving people in the ditch. I was not a good friend. I’m great with the wider community, but have to work really hard at making sure I’m constantly connecting and in true community with those closest to me. And the people closest to me were getting the worst of me, or none of me. And were suffering the most. While those on the outside still thought I was the cat's meow.

7. Pruning is not fun, but is required if you want to lead. Being pruned requires getting kicked in the pants, slapped across the face a bit, punched in the stomach, and patted on the back. Pruning is required if you’re going to go to the next level in your leadership and in your life, especially as a follower of Jesus. Being pruned is needed in order to move from one season to the next, as well as part of the process of discipleship of becoming more like Christ. John 15:5, a branch being pruned and cut back in order to bear more fruit in the next season. Pruning was difficult, but very needed. I was the poster boy for the theme of Known. Who you are before what you do, that ultimately will provide the legacy for what you’ll be known for. I didn’t realize I would end up walking through a transition and leadership mile marker on the life road partly due to a conference theme that I helped create!

8. My leadership was stale. I was not a good leader the last few years. I looked the part, but was decaying from the inside out. I had to step back and realize this. It’s important to step back into my true identity- the last couple of years had pushed me into being a leader that is not completely parallel to who I am. Slowly, over time, leadership had become something I was supposed to be an expert on, but not actually doing. Yikes. Dangerous place. I can be having lots of success and growing a movement and making a difference yet disregarding those closest to me. Have to lead myself first. Taking a time out and a break is imperative to be able to stop and notice that you are off course and drifting out to sea. The slow decline and slightly off course can derail you in the long term. Have to stop and look inward. And looking inward is difficult. Dying to a season is hard.

9. Good fruit is required. As a leader, what are you building, vs. who are building into? Your leadership is effective if it's producing good fruit in others around you. You can build an empire, but if it's built on sand and a house of cards then it will come crashing down at some point. Focus on good fruit. I had to realize that what I had been building the last 10 + years was stripped away from me, and what was going to last? Who I had built into- that's what would last.

10. Faithfulness and stewardship is the measure of ultimate success. Stewardship of what is put in front of me. I can let go of Catalyst now with hands open because it’s not mine anyway, and I stewarded it the best I knew how during my season of assignment. Hopefully assignment well done. Now onto the next assignment.

Not sure what that is yet, but right now I’m speaking a ton, finishing up my 2nd book, and also consulting with a handful of organizations, and still an advisor to Catalyst. I guess you could say I'm a professional friend and advisor for this season. Not sure how long it will last, but enjoying every second of it.

I'm committed to leveraging my experience and equity and wisdom for what is next. And not to settle for the easy. I'm really being challenged to do something that is outside my comfort zone.

But right now, I'm proud to look back over the last year, and see a transition that has occurred in a healthy and correct way.

I'm able to help at Catalyst and be an advisor and not in any way for that to feel weird or for me to want to jump back in and be in charge and take over. Part of the reason for I believe a fairly reasonable transition was that there was a point where I killed "Catalyst Brad." He was put out of his misery. Dying to this season means I’m giving up that title and that business card intro. A title that has been what I've done for the last 10 + years. Moving forward I have to say that I led Catalyst for 10 years and am done.

So many transitions and successions happen from one leader to the other without the outgoing leader ever truly releasing that season. So they either try and jump back in at every turn, or just spend all their time bad mouthing and sabotaging their replacement because they’re deep down concerned that someone else is going to be better at the role than they were. Hopefully I’m not doing this.

Step out before you need to. Go out on top. Hand off way before it’s time.

Now onto the next season!

 

Want to be a Thought Leader, Author and Expert? Great! But beware.

All of us should be striving to be experts. To be the leaders in our industries. In our organizations, our churches, our schools, our businesses, our non profits, our networks and associations. These are a few of the lessons I've learned over the years in the pursuit of being a thought leader, an expert, a leader. I haven't arrived in any way, but thought these might be helpful as we all strive to get better and continue to gain more influence.

1. Actively Build a Support Network- including those who can help you on the journey, and those who will be real with you regardless of what you become. Beware of CEO disease, the temptation to surround yourself with people who only tell you what you want to hear. Keep honest people in your life so that you can stay grounded in the reality of your experiences. Don't start to suffer from Reality Deprivation Syndrome.

2. Don't think You've Arrived- Banish the phrase, "I'm done" from your vocabulary. The best leaders never stop learning and see every opportunity, success or failure, as a learning opportunity.

3. Don't take yourself so seriously. You're not a big deal. Seriously. I don't care who you are. Humility is way more attractive than arrogance. Humor is way more attractive than hubris.

4. Celebrate Your Rivals- Jealously is natural, but how you respond to it is not. When you find yourself tempted to speak ill about a rival or secretly wrestle with jealousy, flip that emotion on its head. Find ways to celebrate your rivals and when you run into a new one, let the first question you ask yourself be, "How can I help this person win?"

5. Be Generous. Both with your time as well as your expertise and experience. Don't forget- you were once a greenhorn who didn't know anything. As soon as you are an expert or a thought leader, it's time to start passing on what you know to others younger or less experienced than you. It's NOT the time to become arrogant and protected and sheltered by an assistant or entourage.

6. Bring others with you. Take your team with you. Take your family with you. Bring as many people along on the journey as possible. Going on a trip? Take a co-worker. Traveling international? Bring your child. Business meeting in NYC? Bring your spouse. Community is paramount to longevity as a leader. Isolation is one of the most dangerous habits you can develop. True, authentic, longterm friendships are a game changer.

7. Congruence between your inner and outer worlds. Work on character as much as competency. Don't let your outer world start to outdistance and outpace and overtake the intentionality of your inner world. Heart and character and conviction and moral fiber must be maintained and developed and grown as you continue to build your competency, expertise, relational equity, networks, influence and ambition.

8. Flow between the five stages of creative development. Don't get stuck in one. Taken in concert, these five stages can be healthy, important parts of growing any creative endeavor. Isolated and obsessed on, any one of these stages can cripple your best intentions. Focus on moving between them. The key is to not just hang out in the "caretaker" stage, where you protect and defend everything you've developed, but instead keep returning to the "craft" stage, constantly creating new ideas, projects, organizations and impact.

STAGE #1- Craft – You create something out of passion for the art of it.

STAGE #2- Crowd – An audience discovers you're good at your passion.

STAGE #3- Commission – You earn money for the thing you love to do.

STAGE #4- Career – You turn a passion into your profession.

STAGE #5- Caretaker – You protect and nurture the thing you've created, and do everything you can to "defend" your turf. A dangerous phase.

8 Ways to Make your Communication Stick

Whether you are a seasoned leader, college student, author, professor, CEO, politician, or pastor, we all have to learn to communicate well. Whether we are speaking to thousands, speaking to our staff, giving a report, making a speech, teaching your kids soccer team, or addressing your company, it's imperative as leaders we know how to communicate. To make our point. To deliver a message. And communicating is much easier said than done. Actually it's the saying part and the doing part that make it difficult.

So here are some tips that might make communicating a bit easier for you and a bit more enjoyable for those listening. To make it stick. 

1. Keep it Simple. Stay focused on a few key points. And use common sense. If it sounds confusing, it probably is. If it sounds cheesy, it probably is.

2. Tell great stories to validate your points. Unless you are just an amazing communicator, your points probably won't hold me. So sprinkle in some great stories, good analogies, personal connections, and current events.

3. Inspire action. Push me towards doing something, not just hearing something.

4. Know your audience. Seems simple, but many miss this one. Make constant connections to your audience. If you're talking to a group of high school students, don't use the same jokes and intro as you did with the local Lions Club mens pancake breakfast the day before.

5. Create hooks, repetitions, and memorable phrases. I won't remember all you said, but I might remember something you said. Our current culture is now built around soundbytes- status updates, tweets, texts, etc. So keep it simple, but also keep it short.

6. Connect personally. Look people in the eye. Recognize individuals in the audience and mention their name. Find people in the crowd and speak directly to them. Make eye contact with the entire room, from side to side. If your audience thinks you care about them, then they'll care about what you are saying.

7. Be authentic, vulnerable, and funny. The key is to just simply be you. Allow the audience to get to know you. Make yourself vulnerable by talking about a failure or something that gives you instant connection. Be funny and find ways to keep your content light and humorous.

8. Land the plane on time. Not just ending on time, but actually ending with the right timing. Don't keep circling above the runway- land it now.

What other tips would you add for communicating well? 

5 Leadership Lessons from Nehemiah

One of my favorite Old Testament leaders is Nehemiah. He was a government worker in the employment of a foreign administration. A high ranking worker no doubt. A leader. A cupbearer to the King. Trusted and respected. Then he became a building contractor, called in to rebuild the walls of Jerusalem.

Through the story of the Old Testament book, we can discover a few of the leadership qualities that he possessed.

1. Compassion- when learning of the condition of the wall and of his people, Nehemiah wept.

2. Conviction- he understood that loyalty to his country and to his people in Jerusalem was paramount. He was deeply bought in and moved to action.

3. Courage- he stood alongside the builders of the wall to fight off enemies who wanted to bring them down. A shovel in one hand and a spear in the other.

4. Confrontation- Nehemiah called out those who were stealing from their brothers, and doling out debt without reason. He held them accountable, and directed them towards living right. Those whom he loved and admired he pushed towards righteous living.

5. Calling- he understood his role as the one who had been called to lead in rebuilding the wall, and correctly responded to that assignment when God prompted.

Say No to the Good, and Yes to the Best

"Learn to say no to the good so you can say yes to the best."  - John C. Maxwell I love this quote, but I struggle constantly with implementing it. It makes total sense, but as a persuader, my leadership style is to include and to invite more and more into the conversation and the huddle. I have a hard time saying no, because for me that feels like I am excluding someone. I've learned how to do this, but it still goes against my natural leadership style.

But as leaders, we have to be willing to say no in order for our time and energy to be spent on the things that only we can do, as well as the few ideas or projects that will end up being the "best."

Reality is, the more influence you gain, and the more your organization grows, the harder it is to say no to the good. And with more influence, you have more opportunities. With more and more opportunities, the more we have to make decisions on what we will focus on and where we will expend our time, energy and resources.

The key is to know what you do really well. The areas you are great. Spend your time and energy on those things. Be focused. Give up on trying to do everything. On trying to be all things to all people.

Remember, saying no doesn't mean you don't like someone or something. It's not personal. You have to be disciplined and focused on a few things to be great.

Leaders Take the First Step in Relationships

Reach out First. Take the first step. Most of us aren't "experts" at relationships. Whether dealing with family, friends, co-workers, new acquaintances, or team members, we are all guilty of coming up short. It seems like every day I goof up in the way I relate, communicate, and lead.

I'm sure this scenario applies to you right now, or will soon. A business deal gone bad. A conversation that was really tense. A mis-spoken word or hurtful phrase- either directed towards you or from you. Gossip behind your back that you know about, and so does the person who said it. Disagreements turned into frustration and now no communication. A confrontational conversation with a close friend that leaves both hesitant to talk.

Are there folks in your life right now who you are at odds with? Here are two thoughts on how to "restore" healthy and harmonious relationships with those around us.

1. Reach out first- don't wait on someone else to move toward you. Go ahead and confess, apologize, bring it up, or start the conversation. Even if you are not at fault. You need to lean in and reach out and move across the "center aisle" and intentionally make amends.

2. Move on- Don't hang on to something just so you can hold it over someone's head. Let it go. Restore the relationship, and restart the relationship immediately.

3. Get better- continue to work on living and leading at peace with those around you. Don't let the sun go down on your anger. Establish a healthy routine of daily reaching out and daily vulnerability. Make sure you are progressing and improving and not allowing relationships to get to points where you have to be intentional about mending them.

10 mid week Thoughts for Leaders

1. Learn it, relearn it, and then learn it again. Just because you are out of school doesn't mean you quit learning. Be a lifelong learner. 2. Being an "expert" is quickly fading in the current culture. Everyone is an expert these days because of technology and connectivity. Don't put your hope in being an expert, since now more than ever there is someone else who knows way more than you do. Just constantly get better. Improve daily.

3. We have to reclaim a sense of Biblical understanding, wisdom and practice. Our Biblical illiteracy as a generation is staggering, sobering and frustrating. Gotta get back in the Word. This starts with pastors and Christian leaders embracing and constantly teaching the Scripture.

4. Humility rules.No explanation needed.

5. As always, making it happen and "shipping" as Seth Godin says is still an incredibly fashionable attribute. If you can execute on a project... if you can get things done.... if you can take an assignment and drive it to completion.... You're still valued and incredibly needed.

6. Put the Xbox up, turn off facebook, get out a book (or your iPad), and start reading. Seriously.

7. Understand what you are FOR. Don't be defined by what you are against, but instead by what you are for.

8. Embrace your role. No one said leadership is easy. Your job is to make decisions, including the difficult ones, and carry more responsibility than the rest of your team.

9. Stand on the stage, and take out the trash. Be willing to be the hero, as well as the servant.

10. Risk something today. Step out of your comfort zone, and lead with courage. Have that tough conversation, make that decision, push the team past the normal boundaries.

8 Important Roles for your Board of Directors

Many of us deal with a board of directors, especially in the non-profit arena. I serve on a couple of boards for ministries I am involved with. Being on a board can be a great experience, both for the board member and for the executive director/president. It can also be incredibly frustrating and taxing, especially to the leader in charge of the organization. So thought I would provide a few points here on the role of a board member, and the overall role and responsibility of a Board of Directors, specifically as it relates to non-profit charities or ministries:

1. Give, get, or get off- give money, go get some money, or get off the bus. You have to help the organization thrive financially.

2. One employee, one customer- sole focus of the board is the role and responsibility of the executive director/president of the organization. Don't mess with the rest of the team. It's not the role of  the board.

3. Health and stability- take care of your executive director and make sure they are healthy and stable. Their sense of well being is your responsibility.

4. Be a friend, and advocate- while the board should only focus on the role of the executive director/president, that doesn't mean you can't be friends with the rest of the staff. Friendship is important, and so is advocacy. Be a cheerleader, and a fan of the team.

5. Carry the vision-  own the vision of the organization. It can't just be owned by the visionary or founder.

6. Stay in your strengths- make sure the board members are operating in their areas of strength. In their areas of interest and focus. Not just serving on a committee just for the committee's sake.

7. Make connections- leverage your relationship network and folks you know for the good of the organization. Connect your friends, family and business associates.

8. Replace yourself- find other potential board members who can take your place. Succession and legacy are critical.

Tips for 1st Time in a Meeting

We've all been there. First time in a one on one meeting with your boss. First time in a brainstorming session. First time in a staff meeting. Whether your 1st meeting ever as a young intern, newly hired greenie, or seasoned pro who is new to the team, there are some keys to how you should approach the environment of a 1st time meeting. 1. Don't try to be the expert. Reality is, you're probably not. Make others in the room around you the expert.

2. Ask lots of questions. This is your entry point for any meeting, at any level. Good questions give you instant credibility. And many times are more strategic than the right answer.

3. Don't feel like you have to give any answers. While asking good questions, don't feel the need to provide answers in response.

4. Be curious and engaging. Look people in the eye. Engage with everyone around the table and in the room. Encourage others ideas.

5. Take a posture of learning. Take notes. Act like you're in class. Be the most interested.

6. Get coffee. Or drinks. Or snacks. This shows you are okay with serving everyone else. Whether young or old, you've never too old or young to wait on others.

7. Act like you don't belong, but work like you do. This is a good rule for any meeting, and your overall leadership in general.

9 Ways Your Leadership Should be Social

It's imperative that you are "social" in your leadership and influence today. A new reality exists, and as leaders we have to be not only aware of this, but also willing to jump in and embrace a new reality of Social engagement like never before. Here are a few thoughts on Social Leadership:

1. Social Media = Influence. Bloggers, Tweeters, Facebookers, and Social media junkies are now the normal outlets to tap into for getting the word out. I've seen this the last few years with everything from new movies to new books to new conferences. These leaders are being sought out not just for their networks, but also for their endorsements. It's a new era. Exponential influence in ways never seen before is happening through blogging, tweeting, instagramming, facebooking, pinteresting, etc. Digital mavens are shaping what we are listening to, reading, watching, and learning.

2. Social Entrepreneurs= A new wave of leaders has emerged. Leaders who combine business savvy with charitable endeavors and social innovation. Scott HarrisonCharles LeeBlake MycoskieJamie TworkowskiLaura Waters Hinson, Eugene ChoJeff ShinabargerKohl Crecelius and Jason Russell just to name a few.

3. Social Accountability- Leaders are constantly being evaluated in todays culture. You can’t hide anymore behind a position or title. Leaders are being held to a standard never seen before because of constant media- video, flip cameras, blogging, twitter. Your leadership has constant real-time evaluation. Especially well-known leaders. And Authenticity is crucial. Being honest, genuine and real is important for continual influence.

4. Social Good- it's now in vogue to "do good." And society in general is taking notice. Celebrities gain more influence because of causes they're involved in. Businesses are "doing good" and focusing on the triple bottom line, which is now a normal measurement of success in business. Meaning what was our "gift back to society" and how did we "leave the world a better place." It's not just about making a profit anymore.

5. Social Politics in organizations is fading- Positional leadership doesn’t really matter anymore. Not about what position or title you hold, but more about what you are delivering. If you are executing and getting things done and creating value for the organization, your influence will have impact.

6. Creating a social "community" is now a norm, not an exception. A great example of this is Zappos, and the kind of culture that Tony Hsieh has created there. Employees enjoy being around each other, and take pride in a sense of family that exists within their company.

7. Flattening of the "social hierarchy of influence." I can learn from all kinds of great leaders in todays culture, and not know them personally. I can also connect with well known leaders much easier than in the past through technology and social platforms. Information and inspiration has never been so readily available to us. When you follow someone on Twitter, you feel like you know them personally, even if they have hundreds of thousands of other "followers."

8. Social Justice is not just a fad. Connected to #4, but my opinion is that especially within the Church/faith community, this shift towards the "living out" of the Gospel through justice and mercy is here to stay.

9. A new generation of employees expect a "social workplace." This is a Reality of a new generation, according to Tim Elmore is his great book Generation iY :

Experiential- all about the 5 senses. Sensory engagement is critical and a reality in terms of what Millenials have grown up with and desire.

Participatory- want an experience to be customized. Millenials have grown up in a participatory culture. They don’t just listen, but actually want to participate. This is very important in terms of creating a work environment/team culture that is attractive to 20 somethings.

Image-Rich- all about pictures, video, large screens, large TV’s, high res pics on your phone, etc. Pictures/video are an incredibly powerful learning medium for Millenials, vs. just text. Especially in terms of memory.

Connected- information is constant for Millenials. Text, facebook, twitter, phone, email. This can be both a positive and a negative.

6 Ways to Lead Staff You Don't Like :: Guest Post

Todd Adkins is the Director of Leadership at LifeWay, and heads up the Ministry Grid team. Todd's goal, with the rest of the Ministry Grid team, is to provide churches a tool to assist them in training leaders and volunteers at every level from the parking lot to the pulpit. _________________________________________________________

 

6 Ways To Lead Staff You Don't Like

Some of you will be deeply offended and leave this post right after the next sentence. While you should love everyone on your staff, it’s ok if you like some people more.

In fact, its important for you to realize that you are eventually going to end up with someone on your team that you don’t really like. I am not talking about someone who is downright toxic to your culture, those people should be removed from your organization. I am speaking of someone who adds value to your work and team but there’s something about their personality that rubs you the wrong way.

When push comes to shove you are a leader and you are going to have make some adjustments so that your team can continue to function at a high level.

Here are six ways you can lead staff members you don't like.

1. First, identify what is YOUR problem?

If their performance is satisfactory this is really your issue after all. You owe it to yourself and to them to take a good hard look at what it is that you find so irritating. Are they too negative, too obsessed with a hobby, or they are too aggressive?  Is it something superficial? While you cant change a staff members personality, mannerisms, or modus operandi you can choose to change your attitude and how you interact with them. If you don't it is only a matter of time before it becomes apparent to them or the rest of your team.

2. You don't have to be personal friends with all of your staff.

There is a natural expectation of separation between work life and personal life in the business world but the lines are much more fuzzy in the church. The smaller the staff the fuzzier it gets. Be sure you manage expectations and establish healthy boundaries when bringing new people on board.

3. Be professional and courteous with them.

The key here is to remembering to be professional and treat them how you would want to be treated.  Take a genuine interest in them and margin time for them. Make a conscious effort to engage them in conversation about their life outside of the organization.

4. Knock out a big project shoulder to shoulder.

It gets much harder not to like somebody if you have worked hard side by side to achieve something great. I would also remind you that taking on something particularly difficult together can have an even greater effect.  This is much more risky, however, as pressure may also further exacerbate the problem.

5. Don't make them an inside joke.

If this person has a quirk, mannerism, habit, etc. that is bothersome or downright annoying do not share it with other employees. Just because its funny doesn’t mean you have to share it. It is not funny and will ultimately undermine your leadership with your team. If you have a team like mine there are no holds barred and everyone and everything is fair game…but that’s another post.

6. Focus on their value to the team.

At the end of the day, you have obviously already decided that this employee is adding enough value to keep around so focus on what makes them so valuable to the team.

 

Todd Adkins is the Director of Leadership at Lifeway Christian Resources. He is passionate about the development of leaders, especially within the church. Todd served in student ministry and as an executive pastor for several years before joining the leadership at Lifeway to head up Ministry Grid, Lifeway's dynamic new leadership development platform featuring over 3,700 videos and a fully customizable learning management system for churches. Todd's goal, with the rest of the Ministry Grid team, is to provide churches a tool to assist them in training leaders and volunteers at every level from the parking lot to the pulpit. You can follow him on Twitter @ToddAdkins.

11 Ways to Make Your Staff Meetings Better

Most of us dread the weekly staff meeting. "Just get me out of there asap so I can get back to actually doing the work and making things happen" is the attitude many of us have. I know from experience.... Reality is, most staff meetings are boring, monotonous, just one person blabbing, and ultimately a waste of time.

When I was leading Catalyst day to day, I'm not sure I would have wanted to attend the staff meetings I was leading. Lots of times they were boring, awkward, and not very inspiring. It's one of the things I look back on and would definitely give myself a failing grade in.

So after some time to think how I would have created these differently, here are a few thoughts:

1. Let team members tell stories of impact, change, and specific ways they (and you and we) are all accomplishing the mission and vision of the organization, church, non profit or whatever environment you are in.

2. Bring in guest speakers. Whether from the community, other churches, other businesses, locally, or from around the country. Even if just getting people on Skype or on the phone- doesn't have to be in person. I missed it on this one. With all the relationships Catalyst has, I could have lined up guest speakers for months!

3. Create a regular pattern of reading through a book, studying a curriculum, or topically working through Scripture. Make sure you are all doing it together over a 8-12 week period. This allows everyone to have something to work on and also allows everyone to bring thoughts to share to the staff meeting.

4. Allow everyone to brag on each other. This is crucial. A time of letting staff share about other staff. Peer recognition, not just leader recognition. Something they saw or know that other staff members did that they should be acknowledged for, but probably won't be because it wasn't in the "spotlight." Let the team humble brag about one another. And you as the leader have to lead out on this. Hand out ego biscuits on a regular basis!!

5. Have different team members lead the staff meetings every week or every other week. That way different people feel the responsibility and pressure to bring it and make it awesome. Let them shape it however they want. And with each different staff member leading, part of their responsibility is to share their own personal story in front of the team. This allows for relational equity to be built big time.

6. Focus on a specific leadership topic or area of personal growth that the team is dialed into on a weekly basis and working to improve in. And instead of just sharing information, focus on actually solving a leadership problem that currently exists.

7. Return constantly to your mission, vision and core values. Remind everyone of these on a weekly basis. And as the leader, let your personality shine through in the context of WHY you all are doing what you are doing. Give context for the WHY, not just the WHAT.

8. Create Weekly contests. The weekly staff meeting is a launch for a competition, contest, or game for that particular week- in terms of either individual competition or group contests. Can be goofy and fun, or actually more serious tied to team or individual goals.

9. Provide food. Whether it's brought in or cooked on the spot. Food makes the meeting feel more like a meal, and anytime you are gathering around a meal, more good things happen.

10. Watch or listen to sermons, talks, leadership lessons from other leaders and pastors. Can be really inspiring and a great way to create conversation around a certain leadership topic or theme.

11. Celebrate! This is so crucial, and something I always forgot to do. Make the staff meeting a time to celebrate what happened the previous week, that month, or even that year. Teams needs to know they are winning, and moving in the right direction. Your job as the leader is to inspire, and make sure people see that you are actually moving from point A to point B.

What have you found to be helpful in making staff meetings a better experience? 

 

Whose Attention are You After?

Who's Watching you? Who are you watching? Whose attention are you after? Really.

Whose attention do you crave?

Too many of us crave the attention of the wrong crowd.

Are you chasing the attention and approval of friends, or peers, or those who have "arrived" already? Are you seeking the attention of "celebrities" in your circle? Would it make your day to be noticed by someone? Your boss? The CEO? The Senior Pastor? Founder? That artist or musician? If a certain someone commented on your instagram pic or followed you on Twitter, would that totally make your day and immediately change your attitude?

Or are you content with the attention of your Heavenly Father?

Leaders must be cautious of chasing after the things of this world. Chasing after the attention of others, jumping in on the latest fad, saying yes because of who you are saying yes to, and seeking the approval of the crowd is not acceptable.

Romans 12: 2 warns us against this: "And do not be conformed to this world, but be transformed by the renewing of your mind, so that you may prove what the will of God is, that which is good and acceptable and perfect."

Our attention and focus should be on things that are Eternal, and we should crave the attention of God, not man.

Don't get caught up in trying to be "noticed by man." Seek first the Kingdom of God and His righteousness. Seek the attention and approval of One.

7 Ways to be a Bridge Builder

Building a bridge is an art. Not literal bridges that you drive over, although those are incredibly important.... I'm referring to building bridges in business, friendships, co-workers, mentors, and key partnerships. I'm referring to building a new relationship with your neighbor. I'm referring to connecting with someone that you've wanted to meet with for a long time and only having 15 minutes for a meeting. How do you turn that meeting into an hour or more, and then eventually into a friend?

Many folks just think that showing up is half the battle. Well, sort of. But there's more. When it comes to winning a client, or inking a new partnership, or developing a new friendship, there are some key things I've learned over the years that might be helpful.

A few thoughts:

1. Love people until they ask why. Let your actions speak so loud that people can not help but pay attention. Let them see your authenticity, and ultimately demand an explanation for the reason you do what you do.

2. Prove your craft before asking for something. Excellence, skill and know how is key on this. Show that you are competent before you demand that they should partner with you.

3. Ask more questions than they do. I love this one. Many times asking great questions is way more strategic than giving great answers.

4. Spend lots of time listening. Once you've asked a great question, listen. And listen more. And listen more.

5. Find points of connection and shared interests, and be intentional. A crucial part of great bridge building. Find out what motivates someone, what their interests are, what they enjoy. Is it sports? rock climbing? history? Whatever it is, find out and then build on those areas of shared interests.

6. Connect them to others. Great connectors and bridge builders are always figuring out ways to introduce their friends within their circle. Claire at Twitter does this amazingly well. And here's the key on this- the ultimate value for the connection is not for you, it's more for others.

7. Follow up. This is the #1 step that everyone seems to forget. We have to follow up. Never assume that because you haven't heard from someone, it means they are not interested. They're busy, just like you. Take the first step and reach out. And then reach out again. And then again.

9 Tips for those "Newbies" entering the Workforce

We always have a bunch of interns at Catalyst. And most folks on the Catalyst team have cut their teeth in their "first job" here at Catalyst. They are all really talented, really sharp, and really hungry to learn. Having young early 20 somethings around reminds me of the days when I started my first "real" job just after college. And while that wasn't that long ago, I feel like there are a few things I've learned since then that might be good reminders for recent college graduates, or those just entering the "workforce."

1. Show up on time (early). As I tell our team all the time: If you are on time, you're late. If you are early, you're on time.

2. Always have something to write with and write on. This is crucial. Don't go strolling off to a meeting without pen and paper, unless you are planning to take notes on your phone, on your iPad, or on your laptop.

3. Be informed. Regardless of what you are doing, be informed before you get there- whether that's a new job, or a meeting, or a lunch appointment. Do some research and show up educated about the topic, about the person, or about the context.

4. Be intentional. Start your first day by asking great questions and being inquisitive.

5. Request the tough assignments. Take initiative and request the tough assignment that no one else really wants. Not as a brown noser, but as a go getter.

6. Relentlessly get things done. When given responsibility and a task to get done, make it happen and try your best to get it done early. Then anticipate what else needs to get done beyond what you were assigned, and get that done. Under promise and over deliver.

7. Remember names. If you are new in a large office with hundreds of staff, this one can be especially difficult. But it's your responsibility. Know everyone by their first and last name within your first week. If that means studying the staff directory at night, so be it.

8. Know what your leader/boss appreciates. If your boss appreciates humor, then lean into that. If your boss appreciates staying late, then lean into that. If your boss appreciates constant feedback, lean into that. If your boss appreciates Chipotle, lean heavily into that....!!

9. Figure out the team culture, embrace it, and add to it. Our team culture at Catalyst includes several key elements- food, hard work, loud, fun, young, etc. Whatever the key elements of a team culture where you are coming in as the newbie, try to add to it. So, for example, if your team's culture is built around food, then add to that and bring in some snacks without being asked. If it's celebration, then add a new way to celebrate. If it's being loud, add a new loud instrument to the team breakroom.

10 Keys to being a Great Employee

Being a leader doesn’t exempt you from being a good employee. Matter of fact, as leaders, we should strive to be the best in all we do, not just being “good” or “better.” “Good” is doing what is expected of you. This typically falls in the slightly above-average range and is relatively easy to achieve with a bit of focus and determination. “Better" is rising a little higher than good and typically means you are comparing yourself to the next one in line.

But best is where you should want to live. It is greatness and doesn’t mean you are better than everyone else but that you’re working to your maximum capability.

Whether the one in charge, or just simply part of the team, our goal should be to create an environment that thrives on excellence and always strives to be the best.

This can be a challenge but I’ve discovered 10 ways to be the best employee there is:

1. Write everything down. Never show up to a meeting without something to write with and something to write on. And write it down. Everything. Otherwise you'll forget. I don't care who you are.

2. Honor people's time. Show up early and finish on time.

3. Come with solutions, not just ideas. This is crucial. Move towards completion, not away from it. Ideas are great, but always have to lead towards the finish line.

4. Learn how to anticipate. Be one step ahead. Do something every day you weren't "asked" or "told" to do, but know you should do.

5. Be a disciplined learner. Understand it is your role to be an expert, no matter what level or role you play in an organization. Don't just be one step ahead of your boss in being skilled at your job .... be an expert.

6. Listen well. Listen when in a conversation; don't just think about what you are going to say in response. Listen for next steps, not current realities- this has to do with anticipating.

7. Reflect most of the credit; take all the blame. This is more for leaders, but still a great principle to put into practice no matter what level you are in the organization. Be a reflector of praise, not an absorber. Absorb the blame if at all possible.

8. Never speak negatively of your peers for personal gain. This is a hard one for everyone, especially when your boss or superior wants to pit you against that peer and see how you respond. Don't give in to that. Stay above it.

9. Push back. Almost every organizational leader I know wants their team members to challenge the process, question assumptions, bring new ideas to the table, and push back when they don't agree. Don't be afraid to do this. If your leader is not mature enough to take this, then they probably shouldn't be in the position they are in. If unsure on whether you truly have "permission" to push back, ask for permission on the front end.

10. Take on more responsibility. Ask for more power and involvement, and you'll be lifting the load of your employer or boss. That is always a welcomed conversation. Always. Help by taking on more.

Quit Being a Wimpy Leader

I have great respect for professional baseball players; they are anything but wimpy. To stand in front of home plate with a ball heading toward your head at 95 miles per hour with nothing but a piece of wood to bat it away takes guts. Life and leadership are a lot like baseball. Even the best batters strike out sometimes. But a true athlete, and courageous leaders, can never run away from the pitch.

I may not play baseball, but I do snow ski, and the analogy is much the same. The first time I faced the challenge of a mogul run on a black diamond slope that was steep and overwhelming, it was tough for me to muster the energy to get down the mountain. While gazing over the steep side from the top of the run, my friend’s advice was, “Point your skis down the hill and keep your nose over your tips. You have to lean forward and over your ski tips. Even when you are overcome with fright, maintain a posture of nose over tips, rather than leaning back.” In essence: lean back and you fall.

This is not only great advice for skiing steep slopes but also good advice for leadership. As a leader, you sit atop the mountain. You have no choice but to face the slopes. You can lean back, coast, and play it safe, snowplowing your way painfully back and forth across the mountain, or you can point you skis down the hill, nose over the tips, and dominate the run. Being a courageous leader requires you to push beyond the norm, be willing to take risks and quit being a wimp.

Courage is not an individual trait but an organizational one. It’s a natural instinct that all leaders confront fear of failure and fear of the unknown. But living in that fear is destructive for a team and will kill momentum.

Courage is not waiting for your fear to go away; it is confronting your fear head-on.

Through working with young leaders around the nation, I have found six essentials that can help build a culture of courage in an organization:

1)    Set scary standards. Your level of excellence and expectation for your product, service or experience should be something that is nearly unattainable. Safe goals are set by safe leaders with safe visions. Give your people a goal that scares them, and you’ll produce leaders who know what it means to overcome fear.

2)    Allow for failure. The road to success is many times paved through multiple failures. Allow for and even encourage your team to fail as they attempt to succeed.

3)    Make decisions. Don’t let ideas, strategy, communication, and important organizational markers sit idly by on the side without saying yes or no. Leaders are decision makers, and must do it constantly.

4)    Reward innovation. Innovation requires taking risks. And bold risks create bold team members. Rewarding innovation will challenge your team to grow in their roles.

5)    Pursue the right opportunities. Not every risk is a good one. Be disciplined. Aggressively pursue a few things that make sense. Say no often.

6)    Learn to delegate. This is one of the most courageous things a leader can do. Entrusting others with important tasks requires letting go and relinquishing control. Liberally pass responsibility and authority to your team. If you want your team to be courageous, give them the chance to lead. Early and often.

These elements aren’t easy to nurture in a corporate setting. You and your colleagues will likely resist it at every turn. As G.K. Chesterton said, “Courage is almost a contradiction in terms. It means a strong desire to live, taking the form of readiness to die.” Courage mingles our desire to rush forward with a willingness to accept the possibility of being stopped in our tracks.

Yet if you desire to be a leader who changes the world, you have no choice but to exhibit courage on a constant basis.

The good news is that unlike some leadership traits, courage is not inborn; it’s learned. The natural response is to run from what frightens us, but life’s greatest leaps occur when we resist this impulse.

Remember when you were completely fearless as a kid? Children often demonstrate courage naturally. Most of us can think back to times as a child when we stepped out in courage. Whether riding a bike without training wheels, jumping into the deep end of the pool, or letting go of the rails to ice-skate without assistance, life teaches us that progress requires courage. We have to be willing to get out to the edge, look at what is in the front of us, summon up the fortitude, and jump.

The jump may be risky, but the decision to stay where you are is even more so.

Be Brave!!